Operations Leadership Essentials
30 January 2023 | Online Live
Focused on enabling new leaders within industry business operations. You will understand and adopt essential operations leadership skills to successfully align, direct, and maneuver your teams.
McMaster's Operations Leadership Essentials (OLE) course uses an industry-led approach bringing together senior business leaders to share best practices, lessons learned, tools & techniques. The OLE course enables new leaders within industry by defining their start state, aligning a development path and enhancing interpersonal skills - within an industry 4.0 environment.
This course is designed for new leaders within or entering front-line teams; or those taking on a new leadership role or looking to enhance their skills, grow their networks, build confidence and improve their team's execution efficiency.
See also: Operations Management Essentials Course
Watch Our Operations Essentials Courses Webinar
Watch our recent 15 min webinar to learn about the unique industry-led approach utilized in the IOLM Program, bringing together over 130 senior industry leaders worldwide. As well you will gain an understanding of the upcoming leadership & managerial, operations essential courses launching in 2023.
Live Online Teaching
Real-time interactive conference-style education brought to you anywhere.
Earn a McMaster Certificate
Walk away with a McMaster Certificate and practical skills to think and problem-solve like a leader.
Skilled Industry Experts
Hear from academic instructors and experienced industry experts across disciplines.
Attend quarterly tailored networking events to meet and connect with others best suited for your career progression needs.
Learn about the four Industry 4.0 Leadership styles, your start state, and identify a self-development path best suited to your current or sought-after position.
Develop an understanding of current industry coaching & mentorship best practices to drive daily coaching or micro-mentorship interactions to increase team accountability and autonomy.
Understand how to utilize interpersonal & essential communications skills best to mitigate and manage conflicts within your teams, minimizing disruptions.
Gain an understanding of fundamental leadership skills needed to drive operational resilience within your teams.
Hours of Training
Course Content Breakdown
8:30am - 12:00pm Est
Gain an understanding of key communication techniques to structure operations briefings, meetings and presentations.
Understand the roles & responsibilities of a mentor & mentee and how to leverage mentorship effectively.
1:00pm - 4:30pm Est
Learn how to utilize micro-mentorship & coaching actions on a day-to-day basis to drive accountability and increase autonomy within your teams.
Learn leadership fundamentals directly from senior industry leaders needed to enhance team and operations resilience.
Learn directly from senior industry leaders on the Operations Leadership Essentials Course. Through our leadership panellist discussion, you will learn firsthand insights and management best practices.
Who Should Attend?
Employees taking on a new leadership role
New Managers or Supervisors
Skilled workers that may act in a leadership role within their teams
Participants should have relevant work experience or education in their industry field; a college or university education is an asset but not required.
Please contact the Program Lead if you have specific questions about the background knowledge required to maximize your benefits from the program.
Tuition & Fees
Please note costs noted below are in CAD dollars, and do not include the 13% HST - Harmonized Sales Tax charged for Canadian Applicants.
Qualifying Association Members
McMaster Alumni, Staff
Industry Operations Leadership & Management