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Operations Leadership Essentials


Learn about the Operations Leadership Essentials Professional Micro-Credential Certificate course.

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Operations Leadership Essentials


31 October 2023 | Online Live

Registration Open | Closes 27 October 2023

Focused on enabling new leaders within industry business operations. You will understand and adopt essential operations leadership skills to successfully align, direct, and maneuver your teams.

McMaster's Operations Leadership Essentials (OLE) course uses an industry-led approach bringing together senior business leaders to share best practices, lessons learned, tools & techniques. The OLE course enables new leaders within industry by defining their start state, aligning a development path and enhancing interpersonal skills - within an industry 4.0 environment. 

This course is designed for new leaders within or entering front-line teams; or those taking on a new leadership role or looking to enhance their skills, grow their networks, build confidence and improve their team's execution efficiency.

See also: Operations Management Essentials Course

Watch Our Operations Essentials Courses Webinar

Watch our recent 15 min webinar to learn about the unique industry-led approach utilized in the IOLM Program, bringing together over 130 senior industry leaders worldwide. As well you will gain an understanding of the upcoming leadership & managerial, operations essential courses launching in 2023. 

Live Online Teaching

Real-time interactive conference-style education brought to you anywhere.

Earn a McMaster Certificate

Walk away with a McMaster Certificate and practical skills to think and problem-solve like a leader.

Skilled Industry Experts

Hear from academic instructors and experienced industry experts across disciplines.


Grow your professional network by connecting with like-minded business leaders across multiple industries.

Learning Objectives

  • Learn about the four Industry 4.0 Leadership styles, your start state, and identify a self-development path best suited to your current or sought-after position. ​

  • Develop an understanding of current industry coaching & mentorship best practices to drive daily coaching or micro-mentorship interactions to increase team accountability and autonomy. 

  • Understand how to utilize interpersonal & essential communications skills best to mitigate and manage conflicts within your teams, minimizing disruptions.

  • Gain an understanding of fundamental leadership skills needed to drive operational resilience within your teams.


Hours of Training


Day Live




Course Content Breakdown

8:30am - 12:00pm Est

1:00pm - 4:30pm Est

  • Learn how to utilize micro-mentorship & coaching actions on a day-to-day basis to drive accountability and increase autonomy within your teams.

  • Learn leadership fundamentals directly from senior industry leaders needed to enhance team and operations resilience.

Who Should Attend?

  • Employees taking on a new leadership role

  • New Managers or Supervisors

  • Skilled workers that may act in a leadership role within their teams

  • Graduate Students

  • Undergraduate Students

Upcoming Course Date

31 October 2023

Registration Open

 Registration Closes 27 October 2023


Learn directly from senior industry leaders on the Operations Leadership Essentials Course. Through our leadership panellist discussion, you will learn firsthand insights and management best practices.

Speakers are subject to change based on availability.

Admission Details

Participants should have relevant work experience or education in their industry field; a college or university education is an asset but not required.


Please contact the Program Lead if you have specific questions about the background knowledge required to maximize your benefits from the program.

Tuition & Fees

Please note costs noted below are in CAD dollars, and do not include the 13% HST - Harmonized Sales Tax charged for Canadian Applicants.

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Southern Ontario Aerospace Subsidy Initiative

We would like to acknowledge the Government of Canada's support through the Federal Economic Development Agency for Southern Ontario (FedDev Ontario) for the Aerospace Regional Recovery Initiative (ARRI). The ARRI project has enabled a 90% subsidy cost reduction opportunity for qualifying members who work in a small to medium enterprise and support the Southern Ontario Aerospace sector. We are also pursuing other subsidy options for our participants; please contact the Program Lead for more information. 


Ontario Coalition of Indigenous Peoples | Southern Ontario Aerospace Subsidy Initiative

In partnership with the Ontario Coalition of Indigenous Peoples (OCIP), The ARRI project and OCIP have enabled up to a 100% subsidy cost reduction opportunity for qualifying members who are located within the Southern Ontario sector. Please complete the registration form with your selected courses and a member of OCIP will contact you to determine eligibility. 

Southern Ontario Aerospace Subsidy Cost

Course Enrolment

Course Certificate

$75 CAD

Qualifying Association Members

Course Enrolment

Course Certificate

$500 CAD

McMaster Alumni, Staff

Course Enrolment

Course Certificate

$500 CAD

Regular Cost

Course Enrolment

Course Certificate

$750 CAD

Operations Leadership Essentials Course Brochure

Would you like a PDF copy of the Operations Leadership Essentials Course Brochure?

Click to download the PDF.

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Hear from previous participants.

Having lead global teams in the last 5-10 years of my career and benefited from senior leaders taking the time to mentor me, I would recommend this course to anyone entering the management and leadership world. Absolutely on point! Frank G.
Frank Gimondo, Sr Director Advanced Services & Data Centre Operations, Rogers

Apply Now

Apply for the Operations Leadership Essentials Course on our New Registrant Application Page

Program Lead

Industry Operations Leadership & Management

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Ashan Corea

McMaster University

W Booth School of Engineering Practice and Technology

Certificates of Completion Professional Programs

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