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Enhanced Management Skills


Serial 1 - 03, 17, 24 April 2023 | Three Days | Online Live (Registration Open)

Serial 2 - 10, 17, 24 July 2023 | Three Days | Online Live (Registration Open)

Focused on enabling front-line leaders to cultivate, manage and lead engaged, resilient, high-performing teams.

The Enhanced Management Skills (EMS) course uses an industry-led approach bringing together senior business leaders to share best practices, lessons learned, tools & techniques. 

Participants will gain insight into current and evolving management & leadership skills. They will understand key strategies and techniques to drive a performance-based team culture and manage employee skill development. Participants will develop skills to rapidly and efficiently execute through disruptions while understanding how to leverage group & stakeholder-based problem-solving techniques.

This course is designed for new or experienced managers, supervisors, senior managers and directors seeking to enhance their knowledge and skill sets to manage teams successfully.

Watch Our Industry Operations Leadership & Management Webinar

Watch our recent 15 min webinar to learn about the unique industry-led approach utilized in the IOLM Program, bringing together over 130 senior industry leaders worldwide. As well you will gain an understanding of the Enhanced Management Skills course.

Live Online Teaching

Real-time interactive conference-style education brought to you anywhere.

Earn a McMaster Certificate

Walk away with a McMaster Certificate and practical skills to think and problem-solve like a leader.

Skilled Industry Experts

Hear from academic instructors and experienced industry experts across disciplines.

Tailored Networking

Attend quarterly tailored networking events to meet and connect with others best suited for your career progression needs.

Learning Objectives

  • Gain insight into in-demand and future leadership & management skills.

  • Conduct a self-assessment to identify your current Leadership style and a desired development path.

  • Collaborate with other leader participants to identify high-impact, high-utility management techniques.

  • Develop the skills needed to train, lead and develop individuals to achieve high-performing teams.

  • Understand how to anticipate, execute and manage disruptions while driving continuous improvement.

  • Understand the evolving practice of cultivating a positive performance management culture.

  • Develop competencies in design thinking and group-based problem-solving techniques.

  • Develop stress management competencies to enable emotional resilience.

  • Learn strategies, best practices and lessons learned on enabling resilient team operations.​


Hours of Training


Days Live




Course Content Breakdown

Day 1

9:00am - 4:30pm Est

Day 2 

9:00am - 4:30pm Est

  • Understand critical risk & disruption management fundamentals.

  • Develop an understanding of how to instruct, coach and optimize daily shift execution.

  • Gain insight into evolving performance management practices needed to cultivate a culture of continuous improvement.

Day 3 

9:00am - 4:30pm Est

  • Understand how to leverage design thinking and group-based decision-making techniques.

  • Gain insight into team skill development techniques.

  • Develop personal stress management skills to increase emotional resilience.

  • Learn tools & techniques, best practices and lessons learned to enable front-line management resilience.


Learn directly from senior industry leaders on the Enhanced Management Skills Course. Through our leadership panellist discussion, you will learn firsthand insights to lead resilient front-line teams.

Who Should Attend?

  • Directors, Senior Managers, Supervisors, Managers, Lead Hands, Officers, Senior NCO’s, Small to Medium Sized Business Owners, and Consultants. 

  • Participants with relevant work/technical/leadership experience looking to obtain an industry leadership university credential.

Upcoming Course Date

22,24 February 2023

Registration Closes 20 Feb, 2023

Seat Capacity Limited

Registration Now Open

Admission Details

Participants should have relevant work or training experience or education in their industry field; a college or university education is an asset but not required.


Please contact the Program Lead if you have specific questions about the background knowledge required to maximize your benefits from the program.

Tuition & Fees

Please note costs noted below are in CAD dollars, and do not include the 13% HST - Harmonized Sales Tax charged for Canadian Applicants.

Qualifying Association Members

Subsidized Cost

$500 CAD

McMaster Alumni, Staff

$500 CAD

Regular Cost

$750 CAD

Enhanced Management Skills Course Brochure

Would you like a PDF copy of the Enhanced Management Skills Course Brochure?

Click to download the PDF.

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Apply Now

Apply for the Enhanced Management Skills Course on our New Registrant Application Page

Program Lead

Industry Operations Leadership & Management

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Ashan Corea

McMaster University

W Booth School of Engineering Practice and Technology

Certificates of Completion Professional Programs

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