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Operations Management



Learn about the Operations Management Essentials Professional Micro-Credential Certificate course.

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Operations Management Essentials


27 February 2024 | Online Live

Registration Open | Closes 26 February 2024

Focused on enabling new leaders within industry business operations. You will understand and adopt essential management skills to successfully co-ordinate, manage and sustain business unit operations.

McMaster's Operations Management Essentials (OME) course uses an industry-led approach bringing together senior business leaders to share best practices, lessons learned, tools & techniques. 

This course is designed for new leaders within or entering front-line teams; those taking on a new management roles or looking to enhance their skills, build confidence and improve their business unit's operational efficiency.

See also: Operations Leadership Essentials Course

Watch Our Operations Essentials Courses Webinar

Watch our recent 15 min webinar to learn about the unique industry-led approach utilized in the IOLM Program, bringing together over 130 senior industry leaders worldwide. As well you will gain an understanding of the upcoming leadership & managerial, operations essential courses launching in 2023. 

Live Online Teaching

Real-time interactive conference-style education brought to you anywhere.

Earn a McMaster Certificate

Walk away with a McMaster Certificate and practical skills to think and problem-solve like a leader.

Skilled Industry Experts

Hear from academic instructors and experienced industry experts across disciplines.


Grow your professional network by connecting with like-minded business leaders across multiple industries.

Learning Objectives

  • Understand the fundamentals of how to shape business unit operations, set & manage key performance indicators, and increase execution efficiency while assessing & mitigating risk.​

  • Utilize performance management skills tailored to your employee's experience level while optimizing daily operations.

  • Develop fundamental skills in problem-solving and group-based decision-making to drive operational resilience.


Hours of Training


Day Live




Course Content Breakdown

8:30am - 12:00pm Est

1:00pm - 5:00pm Est

  • Learn strategies to instruct, teach and optimize daily execution within your employees. 

  • Develop problem-solving and group-decision making techniques.

  • Understand the management fundamentals needed to enhance operational resilience.

Panellists & Speakers

Learn directly from senior industry leaders on the Operations Management Essentials Course. Through our leadership panellist discussion, you will learn firsthand insights and management best practices.

Who Should Attend?

  • Employees taking on a new leadership role

  • New Managers or Supervisors

  • Skilled workers that may act in a leadership role within their teams

  • Graduate Students

  • Undergraduate Students

Upcoming Course Date

27 February 2024

Registration Open


Registration Closes 23 February 2024

Speakers are subject to change based on availability.

Admission Details

Participants should have relevant work experience or education in their industry field; a college or university education is an asset but not required.


Please contact the Program Lead if you have specific questions about the background knowledge required to maximize your benefits from the program.

Tuition & Fees

Please note costs noted below are in CAD dollars, and do not include the 13% HST - Harmonized Sales Tax charged for Canadian Applicants.

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Southern Ontario Aerospace Subsidy Initiative

We would like to acknowledge the Government of Canada's support through the Federal Economic Development Agency for Southern Ontario (FedDev Ontario) for the Aerospace Regional Recovery Initiative (ARRI). The ARRI project has enabled a 90% subsidy cost reduction opportunity for qualifying members who work in a small to medium enterprise and support the Southern Ontario Aerospace sector. We are also pursuing other subsidy options for our participants; please contact the Program Lead for more information. 


Ontario Coalition of Indigenous Peoples | Southern Ontario Aerospace Subsidy Initiative

In partnership with the Ontario Coalition of Indigenous Peoples (OCIP), The ARRI project and OCIP have enabled up to a 100% subsidy cost reduction opportunity for qualifying members who are located within the Southern Ontario sector. Please complete the registration form with your selected courses and a member of OCIP will contact you to determine eligibility. 

Southern Ontario Aerospace Subsidy Cost

Course Enrolment

Course Certificate

$75 CAD

Qualifying Association Members

Course Enrolment

Course Certificate

$500 CAD

McMaster Alumni, Staff

Course Enrolment

Course Certificate

$500 CAD

Regular Cost

Course Enrolment

Course Certificate

$750 CAD

Operations Management Essentials Course Brochure

Would you like a PDF copy of the Operations Management Essentials Course Brochure?

Click to download the PDF.

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Apply Now

Apply for the Operations Management Essentials Course on our New Registrant Application Page

Program Lead

Industry Operations Leadership & Management

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Ashan Corea

McMaster University

W Booth School of Engineering Practice and Technology

Certificates of Completion Professional Programs

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