Learn about the Operations Management Essentials Professional Micro-Credential Certificate course.
Operations Management Essentials
Serial 1 | 27 February 2023 | Online Live
Serial 2 | 27 March 2023 | Online Live
Registration Open | Closes 24 Mar 23
Focused on enabling new leaders within industry business operations. You will understand and adopt essential management skills to successfully co-ordinate, manage and sustain business unit operations.
McMaster's Operations Management Essentials (OME) course uses an industry-led approach bringing together senior business leaders to share best practices, lessons learned, tools & techniques.
This course is designed for new leaders within or entering front-line teams; those taking on a new management roles or looking to enhance their skills, build confidence and improve their business unit's operational efficiency.
See also: Operations Leadership Essentials Course
Watch Our Operations Essentials Courses Webinar
Watch our recent 15 min webinar to learn about the unique industry-led approach utilized in the IOLM Program, bringing together over 130 senior industry leaders worldwide. As well you will gain an understanding of the upcoming leadership & managerial, operations essential courses launching in 2023.
Live Online Teaching
Real-time interactive conference-style education brought to you anywhere.
Earn a McMaster Certificate
Walk away with a McMaster Certificate and practical skills to think and problem-solve like a leader.
Skilled Industry Experts
Hear from academic instructors and experienced industry experts across disciplines.
Attend quarterly tailored networking events to meet and connect with others best suited for your career progression needs.
Understand the fundamentals of how to shape business unit operations, set & manage key performance indicators, and increase execution efficiency while assessing & mitigating risk.
Utilize performance management skills tailored to your employee's experience level while optimizing daily operations.
Develop fundamental skills in problem-solving and group-based decision-making to drive operational resilience.
Hours of Training
Course Content Breakdown
8:30am - 12:00pm Est
Learn the fundamentals of business unit operations, floor management systems, daily process confirmation audits, task prioritization, and risk management.
Gain an understanding of how to tailor your performance management approach to best suit the experience maturity of your employees.
1:00pm - 5:00pm Est
Learn strategies to instruct, teach and optimize daily execution within your employees.
Develop problem-solving and group-decision making techniques.
Understand the management fundamentals needed to enhance operational resilience.
Panellists & Speakers
Learn directly from senior industry leaders on the Operations Management Essentials Course. Through our leadership panellist discussion, you will learn firsthand insights and management best practices.
Who Should Attend?
Employees taking on a new leadership role
New Managers or Supervisors
Skilled workers that may act in a leadership role within their teams
Participants should have relevant work experience or education in their industry field; a college or university education is an asset but not required.
Please contact the Program Lead if you have specific questions about the background knowledge required to maximize your benefits from the program.
Tuition & Fees
Please note costs noted below are in CAD dollars, and do not include the 13% HST - Harmonized Sales Tax charged for Canadian Applicants.
Southern Ontario Aerospace Subsidy Initiative
McMaster University has enabled a 90% subsidy cost program for employed individuals and businesses within Southern Ontario that work in or support the Aerospace Industry sector. We are as well pursuing other subsidy options for our participants; please contact the Program Lead for more information.
Southern Ontario Aerospace Subsidy Cost
Qualifying Association Members
McMaster Alumni, Staff
Industry Operations Leadership & Management
W Booth School of Engineering Practice and Technology
Certificates of Completion Professional Programs