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Industry Operations Leadership & Management


Learn about the courses offered under the Industry Operations Leadership & Management Program Stream.

Apply Now

Apply for any of the Program Courses our New Regstrant Application Page

Industry Operations Leadership & Management

Develop the integral leadership and operational skills needed to lead, transition and scale with in an industry 4.0 environment

McMaster’s Industry Operations Leadership and Management program is a hands-on, applied learning experience. Each course in the program is designed to enable industry business leaders to develop, deploy and execute high-performance industry teams capable of utilizing innovation, flexibility, and bottom-up intent-based execution to sustainably scale industry operations.

Enrollment Options

Option 1: IOLM Program Participant

Industry Mentorship Program | Six Certificates

Most participants/businesses and organizations enroll as an IOLM Program Participant. The participants complete all five courses and enroll in the Group Mentorship Program.

Letter of Recognition: Recieve a Letter of Recognition outlining the skills and capabilities taught. As well any mentee with a 10% or higher performance improvement are noted as demonstrating potential as a high talent member.

Sixth Certificate: Participants who complete the IOLM program will obtain a sixth certificate - Industry Operations Leadership & Management in addition to the five awarded for each course.

Option 2: Per Course

Complete one or more the IOLM courses in any order you wish. Course participants will not be enrolled under the Group Mentorship Program. A single Micro-Credential Certificate will be awarded for each course completed.

Mentorship Program

The aim of the mentorship program is to develop a measurable improvement in your leadership skills - as assessed by your superiors and subordinates. This program specifically focuses on developing leaders capable of excelling within an industry 4.0 environment.


  • Obtain a measurable performance improvement as assessed by your superiors, peers, and subordinates.

  • Any participant who demonstrates a 10% or higher performance improvement, will be noted as demonstrating their potential as a high talent member on their Letter of Recognition.

  • You will understand which type of industry leader model you closely embody, as well as the key skills and development path needed to achieve Leadership 4.0 - the model advocated to lead the next era of industry.

  • Utilize the Mentorship Program to complement internal business/organization Professional Development Plans to coach high-talent individuals.

  • At the completion of the program, you will be equipped with the skills and products necessary to continue an industry 4.0 mentorship program within your own business/organization.

All participants that register for the full IOLM Program (Option 1), are enrolled in the Group Mentorship Program as well. The program is not available for Per Course (Option 2) participants.


Upcoming Course Dates

View the upcoming dates for courses offered under this program here.

Our Industry Experts

Meet the speakers, mentors and panelists on the Industry Operations Leadership & Management Program.

IOLM Program Courses

In the Industry Operations Leadership Fundamentals course, candidates will learn the anatomy of high-performance teams and industry 4.0 business unit operations.

  • Develop an understanding of industry 4.0 and the Leadership 4.0 model.

  • Learn the anatomy and psychology of high-performance teams and industry 4.0 business unit operations.

  • Focus on high-performance leadership, strategic alignment, communication, tactical execution, disruption management, and performance management.

  • Develop an understanding of intent-based project execution.

Participants will be able to assess, define, and optimize current leadership and operations approaches.

Gain the first-hand knowledge needed to develop a high-performance industry team, and the competencies required to execute efficiently within an industry operation.

  • Participants will focus on intent-based leadership, team development, tactical level operations execution, within the Leadership 4.0 model.

  • Develop an understanding of the psychology of high-performance teams, performance & disruption management, driving accountability and continuous improvement.

  • Understand how to develop your leadership and execution skills with with application of Augmented Reality (AR) and the Internet of Things (IOT).

Participants will be able to sustain and drive high-performance tactical industry operations.

The Industry Business Unit Management course candidates will develop the operational competencies and industry insights needed to maneuver, sustain, and efficiently execute an industry business unit (IBU).

  • Participants will focus on understanding the anatomy of an IBU, supply chain management, and the digitization of industry operations.

  • Get introduced to critical operational tools, project planning, change management, strategies to scale, and threat and disruption management.

  • Gain an understanding of the agile evolution of the Lean manufacturing methodology, the principles of logistics and supply chain management.

Participants will be able to undertake and optimize Industry 4.0 Business Unit Operation.

The Advanced Leadership Skills course will equip candidates with the competencies and strategies needed to scale industry 4.0 operations.

  • Participants will understand how to cultivate a high-performance team culture, focussing on performance & change management.

  • Gain critical coaching & mentorship skills, conflict management, and stakeholder buy-in communication skills.

  • Develop intent-based execution skills needed to enable bottom-up leadership while developing an understanding of design thinking, and change management.

Participants will be equipped with the skills needed to drive a high-performance industry team culture.

We designed the Advanced Operations Management course to solidify and elevate the leadership skills needed to develop, deploy, and drive high-performance teams.

  • Participants will focus on intent-based strategic execution, lean manufacturing techniques, sustainability, and advanced project planning techniques.

  • Develop an understanding of risk & financial management, cyber-security, forecasting & foreplanning, and auditing.

  • Understand how to scale an industry business unit, execute a temporary supply chain, and drive an organizational culture to pivot or scale and industry business unit.

Participants will be able to assess, maneuver, and scale an industry business unit.

Who Should Attend?

Directors, Senior Managers, Supervisors, Managers, Lead Hands, Officers, Senior NCO’s, Small to Medium Sized Business Owners, and Consultants. 


Participants with relevant work/technical/leadership experience looking to obtain an industry leadership university credential.

Upcoming Course Dates

View dates for our upcoming program courses.

Program Lead

Industry Operations Leadership & Management

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Ashan Corea

McMaster University

W Booth School of Engineering Practice and Technology

Certificates of Completion Professional Programs

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Apply Now

Apply for any of the Program Courses our New Registrant Application Page

Tuition & Fees

Please note costs noted below are in CAD dollars, and do not include the 13% HST - Harmonized Sales Tax charged for Canadian Applicants.

NGEN AMP UP Participants & Association Members

Enrolment Option 1: Full IOLM Program Participant.

All 5 Courses | 6 Certificates | Mentorship Program

$3,750 CAD

Enrolment Option 2: Per Course

Course Certificate

$750 CAD

McMaster Alumni, NGEN Members, Veterans

Enrolment Option 1: Full IOLM Program Participant.

All 5 Courses | 6 Certificates | Mentorship Program

$7,500 CAD

Enrolment Option 2: Per Course

Course Certificate

$1500 CAD

Regular Cost

Enrolment Option 1: Full IOLM Program Participant.

All 5 Courses | 6 Certificates | Mentorship Program

$10,000 CAD

Enrolment Option 2: Per Course

Course Certificate

$2000 CAD

Learn more about our subsidy programs, and pre-qualifying requirements.

IOLM Program Brochure

Would you like a PDF copy of the Industry Operations Leadership & Management Program Brochure.

Click to download.

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IOLM Program Participant Testimonials

What participants are saying

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Leonardo Guerrero

Plant Manager


Industry Operations Leadership Fundamentals

The Industry Operations Leadership Fundamentals Course provides a very detail introduction of what is Industry 4.0 which is unclear for many of us.It also introduces the Strong Link Archetype which provides a very specific and practical model of leadership intended to learn and develop tools, techniques and leadership styles for the Industry 4.0 environment combined with specific methodologies or techniques to enable leaders with powerful tools for project and resources management.


The Professors and Guest Speakers have a great balance between academical and practical experience, providing useful and practical tools and techniques to transfer the acquired knowledge into immediate action. In my particular case as a Plant Manager at Tesla, understanding the Industry 4.0 environment, and the upcoming trends and technologies in manufacturing, is providing me with a different perspective to better understand the challenges that my team and I are and will be facing in the following years and as well to better lead and manage the new generations that are developing in this fast changing and technologically advanced environment.


Joe Figliomeni

Director of Business Operations

Princess Margaret Cancer Foundation

Industry Tactical Planning & Execution

The Industry Tactical Planning & Execution Course is a great introductory course for Supervisors and Managers who are looking to develop high performance teams by improving communication, driving clear accountability across their team members, while achieving the strategic goals of the organization. The course provides tried and tested strategies to improve communications and improve efficiencies while ensuring quality and safety are never compromised. If you are looking to take your leadership skills to the next level, this course is for you.


Thanuja Rukman


Department of National Defence

Industry Operations Leadership Fundamentals

The MacMaster IOLF had a great selection of very knowledgeable presenters from a variety of fields who were able to discuss the impacts of key theories in practice based on their experience. I was particularly impressed with the consideration McMaster had in bringing in a speaker to address mental health within the context of managing. It is a topic often cited as important, but rarely are managers provided tools to deal address it.